How to check your Vietnam e-visa status

Find your application updates

Use the tracking instructions in your application confirmation. Keep the reference number, registration email and applicant details together so you can identify the correct application when checking an update or requesting help.

If you cannot find your reference

Search your confirmation messages and saved application documents. Look in spam or junk folders and check that the email address used during submission was correct. A bank statement may help identify a payment, but it is not a replacement for the application’s registration reference.

If the application is still being reviewed

Check whether the portal requests a correction or another document. Save the wording of any request and respond through the appropriate channel. Avoid submitting conflicting information simply to speed up a decision. Compare your timing with working-day guidance and leave room for additional review.

What to check after approval

• Your name and passport number match the passport you will carry.
• The approved validity period covers your intended entry and departure.
• The number of permitted entries fits the itinerary.
• You can open the downloaded file and have a printed copy for travel.
• You understand any conditions stated on the issued document.

Need help with an application update?

Use the support channel shown in your confirmation and include the application reference in your enquiry. Keep passport details and registration credentials out of public comments. Use the contact page with a short explanation of the update you need.